Effective Date: January 1st, 2025

Robert Woodford Law Office ("we", "us", or "our") is committed to protecting your privacy and safeguarding your personal information in accordance with applicable privacy laws in Ontario and Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Collection and Use of Personal Information

We collect personal information from clients and website users only as necessary to provide legal services and communicate effectively. This may include your name, email address, phone number, address, and any other information you choose to provide to us via forms, calls, emails, or other channels.

Personal information is used solely to:

  • Respond to your inquiries;
  • Deliver requested legal services;
  • Communicate regarding appointments, deadlines, and legal matters;
  • Provide updates, reminders, or legal resources (including by SMS if you opt in);
  • Maintain client records as required by the Law Society of Ontario.
2. Disclosure of Personal Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only:

  • With third-party service providers who assist us in delivering services (e.g., secure email providers, document storage) under strict confidentiality agreements;
  • As required or permitted by law (e.g., regulatory bodies or court orders).
3. SMS Messaging Consent and Terms

By opting in to receive SMS (text) messages from our firm, you consent to receive communications from us to the mobile number you provide.

Our SMS messaging policy includes the following:

  • You consent to receive messages from Robert Woodford Law Office regarding appointments, document updates, reminders, and legal service notices.
  • Your mobile number and related personal information will not be shared with third parties for marketing purposes.
  • Message frequency varies depending on your matter, but typically does not exceed five messages per week. Some matters may involve recurring messages.
  • You may reply STOP at any time to opt out of future text messages.
  • You may reply HELP to receive additional information or assistance.
  • Message and data rates may apply depending on your mobile service plan.
4. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze web traffic. You can manage your cookie preferences through your browser settings.

5. Data Security

We take all reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. This includes physical, technical, and administrative safeguards.

6. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, and to comply with legal and regulatory requirements, including Law Society of Ontario rules on file retention.

7. Your Rights and Contact Information

You have the right to request access to or correction of your personal information in our records. For any questions or concerns regarding your privacy or this policy, please contact us at:

Robert Woodford Law Office
112 Oak Avenue, Paris, Ontario
289-505-0577
robert@robertwoodford.com